Terms & Conditions

By accessing or using the Biswanath Naturals website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.

You may use this website for lawful purposes and in accordance with these Terms & Conditions. You must not use the website in a way that could damage, disable, overburden or interfere with the website or its services.

You are responsible for ensuring that information submitted by you is accurate and complete.

Biswanath Naturals offers natural food products including dry fruits, nuts, seeds, spices, tea, healthy snacks and related products. We make reasonable efforts to display product descriptions, images, ingredients, quantities and other information accurately.

Product appearance, colour, size, texture and packaging may vary naturally from one batch to another.

Product prices and availability may change from time to time without prior notice. We make reasonable efforts to keep pricing and availability information current on the website.

If an error affects the price or availability of an order, we may contact you before processing the order and provide the available options.

When you place an order through our website, you are submitting a request to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity or other legitimate operational reasons.

Payments are processed using the payment methods made available at checkout. You agree to provide accurate billing and payment information required to complete your order.

Where third-party payment providers are used, their own terms and policies may also apply to the payment transaction.

We aim to process and dispatch orders within the timeframes communicated on the website or during checkout. Delivery timelines may vary depending on destination, courier availability, weather, operational conditions and other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information at checkout.

Returns, refunds or replacements are handled according to the applicable return and refund policy published by Biswanath Naturals. Customers should review the relevant policy before placing an order.

If you receive a damaged, incorrect or defective product, please contact our support team with the required order and product details so that we can review the matter.

Biswanath Naturals products are intended for normal food consumption according to the product description and applicable packaging information. Customers should review product ingredients, allergen information and other relevant product details before consumption.

If you have specific dietary, allergy or health-related concerns, consult an appropriate qualified professional before consuming a product.

Unless otherwise stated, website content including text, graphics, logos, photographs, product descriptions, designs and other materials belongs to or is used by Biswanath Naturals with appropriate rights.

You may not reproduce, copy, modify, distribute or commercially exploit website content without prior written permission.

Our website may use or link to third-party services including payment providers, courier partners, analytics services and other technology providers. Third-party services may operate under their own terms and policies.

We are not responsible for the content, availability or practices of third-party websites that may be linked from our website.

To the extent permitted by applicable law, Biswanath Naturals will not be responsible for losses arising from circumstances beyond our reasonable control, including website interruptions, courier delays, technical failures or events outside our control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices or applicable requirements. The updated version will be posted on this page with a revised date.

These Terms & Conditions are intended to be governed by the applicable laws of India. Any dispute relating to the use of the website or purchase of products will be subject to the applicable legal jurisdiction.

If you have questions, concerns or requests regarding these Terms & Conditions, please contact Biswanath Naturals using the details below.